Vigo by Western Union Launches Digital Services
— Recent Survey Reveals Shift to Digital Money Transfers Among Latin American Consumers Due to COVID-19 —
DENVER, CO – August 11, 2020 – (LATINX NEWSWIRE) – Vigo by Western Union announced the launch of its value-driven, digital solution for domestic and international money transfers from the U.S., available on its new Vigo® mobile app for iOS and Android and at VigoGlobal.com. The new digital money transfer solution makes it easy to send money in minutes*, allowing customers to be there for loved ones when they need it most – for support, emergencies, special occasions and more. It is designed to meet the growing demand for affordable, convenient and reliable online money transfer tools.
For over 30 years, Vigo has helped retail customers support their family members with safe and convenient money transfer services. Vigo by Western Union now offers customers even more convenience with both retail and digital money transfer options.
A new survey of Hispanic consumers in the U.S. entitled “Money Movement Trends in Latin America in a COVID-19 World” was conducted by Vigo by Western Union, and revealed that there has been an accelerated shift to digital money transfers by customers who send remittances from the United States to Latin America during the COVID-19 pandemic.
— Among survey respondents who have not made the switch from retail to digital, 48% cited a lack of familiarity with digital tools as the main reason for not yet adopting digital money transfer technology.
— The survey also revealed that Central American countries present the greatest opportunity to grow digital adoption.
“The global pandemic has accelerated digital transformation around the globe and across industries. Remittances are an integral part of the economy and it is no surprise that senders are understanding the benefits of using online money transfer solutions and using the most convenient and accessible money transfer options available,” said Matthew Baker, Head of Digital Strategy for the Americas at Western Union. “We are excited to launch the digital Vigo by Western Union solution, which provides an affordable, convenient and secure online money transfer tool to meet this growing demand, especially in regions such as Latin America where the Vigo Brand and service is popular.”
“Remittances are critical for many countries in the region. It’s important for them to know that with Vigo by Western Union, U.S.-based senders have access to another option from a company they trust – both retail and digital – that makes sending money easier, faster and more reliable in these difficult times,” he concluded.
Sending money using the Vigo App or via VigoGlobal.com offers value to consumers who are increasingly grappling with financial uncertainty. The ability to transfer on the go, or from the comfort of homes using a debit or credit card,** provides added convenience and security, which are particularly important as people adapt to the new normal.
Visit Vigoglobal.com to learn more.
* Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply.”
**Card issuer cash advance fee and associated interest charges may apply. Use a debit card to avoid these fees and charges
About Vigo by Western Union
Vigo by Western Union is a fast and easy way to transfer money to friends and family around the world. Our platform combines sophisticated digital money transfer services with an extensive physical infrastructure, giving families multiple options for accessing their funds. As of March 2020, customers can conveniently pick up funds at over 525,000 participating Western Union agent locations in 200 countries and territories around the world. Additionally, Vigoglobal.com, is available for U.S. customers to send to 200 countries, plus additional territories, to move money around the world. For more information, visit Vigoglobal.com.
Watch this quick how-to video and get started with the new Vigo® mobile app