QSpex Launches Its Same-Day Personalized Delivery Model in Puerto Rico
— Company opens optical service centers in San Juan and Ponce communities —
SAN JUAN, PR, November. 4, 2014 – (GLOBE NEWSWIRE) – (HISPANICIZE WIRE) – As a follow-up to its September 15th Press Release, QSpex Technologies, the innovators of same-day delivery prescription eyewear, is pleased to announce the opening of two Optical Service Centers in Puerto Rico.
“We are very excited to offer the Puerto Rican optical community not only a unique experience in providing their consumers with superior prescription eyewear without having to compromise cost, quality, and time, but also, a no-questions-asked consumer guarantee”
Danny Cruz, VP of Commercial Development – Latin America, introduced the QSpex service-based business model to the Puerto Rican optical community in the third quarter of 2014. The invitee list included scores of eye care providers and practices in Puerto Rico, including Dr. Dick Robles from the Interamerican University of Puerto Rico School of Optometry. Cruz presented the idea of a local, personalized Optical Service Center designed to deliver an improved service experience, technology advancements, and enhanced profit potential to the eye care providers. He emphasized that these benefits were made possible as a result of the manufacturing and supply chain efficiencies the Company has achieved in lens and lens treatment production. To deliver prescription eyewear within hours – not days or weeks – QSpex has established a first-of-its-kind, community-based lens production and service center that provides multiple same-day delivery and personalized customer interaction in Puerto Rico. “With the launch of the Optical Service Centers in Puerto Rico, QSpex has an opportunity to make significant breakthroughs in several critical areas in the local optical community, including personalization, convenience, and lens quality,” said Cruz. Through these Optical Service Centers, QSpex offers a service that no other prescription lens company provides. Within hours of order placement, customers receive same-day delivery of their finished eyewear. As an added service, customers may choose to have their custom-finished eyewear personally delivered to their home or office via QSpex’s fleet of artistically wrapped and branded, environmentally friendly Mercedes Benz-produced Smart Cars. All in all, an unprecedented and efficient order fulfillment process is “in sight” for QSpex customers in Puerto Rico. “We are very excited to offer the Puerto Rican optical community not only a unique experience in providing their consumers with superior prescription eyewear without having to compromise cost, quality, and time, but also, a no-questions-asked consumer guarantee,” said Brett Craig, QSpex’s President and CEO. The QSpex service-based experience is different from any other traditional operating lab today. The Puerto Rico Optical Service Centers offer a complete range of state-of-the-art progressive, bifocal, and single vision lenses, utilizing a revolutionary touchless transfer technology that provides a precise and unadulterated surface geometry. The first location, San Fernando E-18 Ave. HNAS. Davila, Bayamon, PR 00957, opened on October 6th to service the north side of the island. Ivonne Prieto, with 18 years of optical experience as a General Manager for LensCrafters, is the Manager responsible for the San Juan Optical Service Center. The second Optical Service Center, which opened on October 20th, is located at the Galleria Poncena Mall, Calle Union #83 Suite 129, Ponce, PR 00730-3686. Managed by Lis Torres, this location will service the south side of the island. Torres, with 22 years of optical experience as a General Manager for LensCrafters, brings a wealth of optical ingenuity to the Company. Both Prieto and Torres bring the leadership skills needed to manage a team made up of diverse people with wide-ranging positions. QSpex plans to continue opening locally-based Optical Service Centers across the globe, making it possible to offer same-day delivery of prescription eyewear and provide unmatched personalized support to a variety of regions across the map. For more information about the Puerto Rico locations, please contact Kelsey Berry at 770-442-5314 or [email protected] or visit us online at www.qspex.com. About QSPEX Technologies QSpex Technologies, Inc. was founded in 2007 based on proprietary technology created by Dr. Kai Su, Co-Founder and Chief Science Officer. The Company’s mission is to offer consumers finished prescription eyewear with same-day, anywhere delivery while giving vision care providers the unique capability to increase patient satisfaction through the quality of the lens and lens treatments, and by providing delivery on the same day the eye exam is performed. The Company’s leadership team holds numerous achievements in the eye care industry, from leading the world’s foremost photochromic lens company, Transitions Optical, to founding CIBA Vision in 1980 and CIBA Vision Ophthalmics in 1990.